Shipping Policy

Processing Time

We strive to process and ship all orders within 1-3 business days from the date of purchase. Please note that during peak seasons or promotions, processing times may be slightly longer.

Shipping Time

For orders shipped within the USA, the estimated shipping time is 4-7 business days. International orders may take longer, with an estimated shipping time of 7-10 business days. Please note that these are approximate times and actual delivery dates may vary depending on factors beyond our control.

Shipping Fees

We offer competitive shipping fees to make your shopping experience affordable and convenient. For orders shipped within the USA, the shipping fee is $3.95. For international orders, the shipping fee is $13.99. These fees help cover the costs associated with packaging, handling, and transportation of your items.

Business Days

Our business days are Monday through Friday, excluding holidays. Orders placed on Sundays or holidays will be processed on the following business day.

Delivery Issues

If you encounter any issues with the delivery of your package, such as delays or a missing package, please contact our support team immediately. We are here to assist you in resolving any delivery-related problems.

Order Tracking

Once your order has been shipped, you will receive an email containing a tracking number. This tracking number can be used to monitor the status and location of your package.

Lost or Damaged Packages

If your package is lost or damaged during shipment, please contact us right away. We will initiate a claim with the shipping carrier and work towards a resolution.

In the event that your package is lost in transit, please reach out to us at [email protected]. We will collaborate with the shipping carrier to locate your package and ensure a successful delivery.

Product Offerings

At Am-Native, we specialize in selling personalized tumblers. Our tumblers can be customized with names or personal messages to add a unique touch.

We invite you to explore our wide range of tumbler designs and create a personalized tumbler that suits your style. Shop now at and join our community of satisfied customers who enjoy their beverages in style with our personalized tumblers.

Contact Us

  • Office Address: 1150 Teaneck Rd, Teaneck, NJ 07666, United States
  • Office In Vietnam: 6th floor, New Skyline building, Nguyen Khuyen Street, Van Quan, Ha Dong, Hanoi, 12109, Vietnam
  • Time Support: 9:00 am – 5:00 pm; closed on Sat, Sun. GMT -8
  • Email: [email protected]